Terms and Conditions

Introduction

These terms and conditions apply between you, the user of this website and, KB Fitness & Nutrition Ltd (trading as Body Health Investors and The 500 Calorie Kitchen) herein known as the owner/operator of this website.

Please read the terms and conditions carefully as they affect your legal rights. If you do not agree with these terms and conditions please do not subscribe as a member or purchase any of our products or services.

You must be at least 18 years of age or older to sign up for our products and services. By agreeing to these terms, you represent and warrant that you are at least 18 years old.

Please note that these terms and conditions may be amended from time to time. Notifications of any changes will be made by us and will be posted on the website.

Medical

We are not medical practitioners, nutritionists or registered dieticians. We strongly recommend that prior to commencing this health and fitness regime you seek advice from a medical practitioner and/or registered dietician to ascertain whether this programme is suitable for you.

You accept that participation in any of programmes either online or in-person is entirely at your own risk and that exercise carries the risk of injury and even fatality. This programme is not recommended during pregnancy.

If at any time during a workout or activity you do not feel well or encounter pain, stop immediately and, if required, seek help from a medical professional.

We offer guidance on how to start and complete exercises in a safe environment. However, it is your responsibility to ensure that these guidelines are suitable for you. We cannot be held responsible for injuries that are caused to yourself or others.

We offer guidance on cooking and choosing healthy options for your diet. However, it is your responsibility to ensure that these guidelines are suitable for you. None of the information provided is a substitute for medical advice or medical treatment.

If during the programme any of the recommended activities or exercises become unsuitable for you, please contact the website operator to discuss alternatives.

Information

You must ensure that the information that you give to us is as accurate and complete as possible so we can help you reach your goals. Should any of the information that you have given us be misleading or inaccurate we reserve the right to terminate the agreement.

The information provided from us to you is for you only, you are not allowed to sell or pass information on to a third party. All rights are reserved.
At the start of the programme you will be given a password/access code. You must keep these login details confidential and must not disclose them or share them with anyone else.

For personal training and the SELF programme services, the information given to you is based on the information provided by you during the initial assessment period and throughout the programme.

We believe that for most people following our programme will lead to the desired outcome that we agree on during the initial consultation. However, results can be affected by many factors, including the effort and commitment of the individual.

It is possible that although an individual may follow our programme diligently, they might still not get the desired result.

We therefore do not and cannot provide any guaranteed results.

Website

Your access to the website may occasionally be restricted or interrupted to allow for repairs, maintenance or introduction of new facilities or services.

The access of the website may also be restricted because of outside influences such as hosting providers, viruses or other unforeseen circumstances.

In these events we will attempt to restore the service as soon as we can. Any such interruptions shall not constitute a breach by us of these terms.

Payment

Payment for the Nourish and Move 7 Day Kickstart Programme is required to be made in full at the registration phase, prior to the start of the programme and access being granted to the content.
Payment for Personal Training is required on a monthly basis and will be invoiced to you prior to the commencement of your sessions. Payment can be made using a credit or debit card (please request a secure link) or bank transfer. Details will be provided on your invoice.
Payment for the SELF Programme must be made in full prior to the start of the 12 week programme. If you wish to pay in instalments this can be discussed on an individual basis at the time of booking.

Refunds

We trust that you will be entirely satisfied with any product or service you have purchased from us. Our aim is to delight all our customers and provide exceptional service and value for money.

The fee for the Nourish and Move programme is non-refundable, however if you are dissatisfied with any aspect of the programme, please get in touch with us to discuss the issue and we will do our best to find a solution.

The fee for the SELF programme – once payment is made there is an initial 14 day starter period from the date of registration. During this 14 day period if for any reason you are dissatisfied with the information provided to you, you may request a refund. If the complaint is fair, a 50% refund of the initial payment will be made. After the 14 day period, no refunds will be made, regardless of whether the participant completes the programme.

The fee for personal training sessions are dependent on your location and the number of sessions booked per week. The payment and refund terms will be sent to you at the time of booking and will form part of your contract with us.

In any unusual circumstances please contact the website owner/ provider and we can remedy any problems that have occurred.